AiTithi Frequently Asked Questions
Clear, factual answers to common questions about our hotel guest experience platform, tablet security, staff tools, and stay management.
General
What is AiTithi?
AiTithi is an AI-powered hotel guest experience and in-room service platform that connects guests, hotel departments, staff and management through one intelligent digital ecosystem.
Who is AiTithi built for?
AiTithi is designed for 3, 4, 5 and 7-star hotels, luxury resorts, boutique stays, serviced apartments, and hospitality management groups looking to digitize guest services.
How does AiTithi replace the room phone?
Instead of calling reception, guests place food orders, housekeeping requests, spa bookings, and concierge questions directly through the in-room tablet.
Guest Experience & Services
What services can guests request through AiTithi?
Guests can order in-room dining, request extra towels or housekeeping, schedule laundry pickup, reserve spa and restaurant tables, play IPTV channels, explore local tours, and complete digital checkout.
Can guests confirm orders before they are placed?
Yes. All requests generated via voice or chat must be explicitly reviewed and confirmed with a final tap on the tablet screen before task dispatch.
Does AiTithi support multiple languages?
Yes. The guest interface supports multi-lingual switching, allowing international guests to interact in their native language.
AI Concierge & Voice
What does the AI concierge do?
The AI concierge assists guests with natural-language food recommendations based on dietary preferences, answers hotel FAQs, builds travel itineraries, and routes complex queries to hotel staff.
Can guests use voice to interact with AiTithi?
Yes. Guests can use natural voice commands or text typing on the tablet interface.
Hotels & Operations
What hotel departments can use AiTithi?
Kitchen, Restaurant, Housekeeping, Laundry, Spa, Bar, Reception, Delivery/Runners, and Executive Management all have dedicated mobile and dashboard apps.
Does AiTithi integrate with existing hotel PMS systems?
Yes. AiTithi integrates with major Property Management Systems (PMS) such as Opera, Cloudbeds, and Mews to synchronize guest names, room folios, and checkout statuses.
Tablet Security & Hardware
How is the guest tablet secured?
AiTithi tablets feature OS-level lockdown, application whitelisting, property geo-fencing, zero SIM slot, zero camera, and zero personal guest data stored locally.
What happens if a tablet is taken off hotel grounds?
Property geo-fencing restricts tablet functionality outside the defined perimeter, rendering the device useless for unauthorized personal use.
See AiTithi on your property.
Book a walkthrough and discover how a single in-room tablet can transform your guest experience and operations.