AiTithi
Department Operations Software

Every Hotel Department Has the Right Tool for the Job

AiTithi gives hotel teams dedicated tools for kitchen, housekeeping, laundry, spa, bar, restaurant, reception and service delivery with real-time task management.

Department Operations

Purpose-Built Tools for Every Hotel Function

Instead of cluttering teams with generic interfaces, AiTithi provides tailor-made views for each department’s workflow.

Kitchen & Culinary Team

Instant order displays for food preparation, dietary note alerts, order priority tracking, and live meal status updates straight to the guest and delivery team.

  • Real-time ticket display
  • Special dietary alerts
  • Prep timer & stage logging
  • Automated delivery dispatch

Restaurant & In-Room Dining

Table reservations, digital order management, live menu availability toggles, and seamless billing synchronization.

  • Digital table reservations
  • Menu availability toggles
  • In-room dining routing
  • POS & billing sync

Housekeeping Department

Task-based notifications for room cleaning, linen replacement, extra towel/amenity dispatches, and location-based staff claiming.

  • Instant guest request alerts
  • Staff claim workflow
  • Turn-down & cleaning logs
  • Amenity inventory updates

Laundry Services

Scheduled garment pickups, status updates from collection to pressing, express service requests, and digital tag tracking.

  • Pickup request routing
  • Express laundry options
  • Garment status tracking
  • Delivery confirmation

Spa & Wellness Center

Therapist schedule management, slot reservations, package promotions, and guest preference notifications.

  • Therapist & slot schedules
  • In-room treatment bookings
  • Automated guest reminders
  • Revenue tracking

Bar & Beverage Outlets

Cocktail & beverage ordering, lounge reservations, drink delivery tasks, and inventory integration.

  • Drink order tickets
  • Lounge slot management
  • Express bar delivery
  • Specialty menu highlights

Front Desk & Reception

Centralized guest communication, stay extension approvals, room change notifications, and digital checkout coordination.

  • Live guest chat & requests
  • Stay extension approvals
  • Key & folio sync
  • Automated guest welcome

Service & Delivery Staff

Mobile task management for runners and attendants to claim open orders, view room numbers, and confirm deliveries instantly.

  • Mobile task claiming
  • Room number & route info
  • Proof of delivery confirmation
  • Performance tracking

Management & Supervisors

Executive overview of department response times, bottleneck identification, employee task completion counts, and service analytics.

  • Cross-department dashboard
  • SLA & response tracking
  • Employee incentive metrics
  • Custom reporting
Task Claiming System

Task Claiming Eliminates Communication Gaps

When a guest places a request, AiTithi automatically dispatches it to available department staff. The first free staff member claims the task, updating the guest in real-time while logging completion metrics for management.

Live Staff Task Workflow
1. Order Placed: Suite 402 requested 2 Fresh Towels & Extra Pillow
2. Auto-Dispatched: Pushed to Housekeeping Mobile App
3. Task Claimed: Attendant Maria claimed task at 10:14 AM
4. Delivered & Logged: Completed in 4 minutes, logged in dashboard

Transparent Performance Incentives

Monthly visibility into every employee’s contribution supports fair, data-backed rewards — turning task completion into a motivating, transparent process.

Staff Motivation & SLA

Fair, Data-Driven Recognition for Every Employee

Instead of guessing which employees handle the heaviest workload, AiTithi provides concrete logs of completed delivery tasks per attendant.

Track completed delivery tasks per employee automatically
Fair, data-backed monthly performance bonuses
Zero arguments over who completed which room request
Simple, lightweight app interface requiring minimal training

See AiTithi on your property.

Book a walkthrough and discover how a single in-room tablet can transform your guest experience and operations.